Shipping policy

 

Processing Time
All personalized vinyl records are made to order. Please allow 3-15 business days for production before your order is shipped. Processing times may vary depending on order volume and customization complexity.

Shipping Options & Delivery Time
We offer shipping within the United States via USPS and UPS. You can choose from the following shipping options:

• Free Standard Shipping (5-9 business days) – Available for all orders.
• Express Shipping (2 business days) – Fixed price.
• Expedited Express Shipping (1 business day) – Fixed price.

Shipping times are estimated and do not include processing time.

Shipping Costs

• Free Standard Shipping is available on all orders.
• Express and Expedited Express Shipping are available at a fixed rate, displayed at checkout.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package in real-time.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [your email/contact info] as soon as possible. We offer a free replacement for lost or damaged orders.

Additional Notes

• We do not currently ship internationally.
• Delivery delays may occur due to unforeseen circumstances such as weather conditions or carrier delays.
• Please ensure your shipping address is correct at checkout, as we are not responsible for incorrect addresses.